Thank you for coming back to me. I have red your report and wish to thank you for your time and effort in attending to my complaint I do not wish to continue with this matter and consider it finalized. I appreciate you help and assistance in this matter and and the professional way it was handled and wish you success in the good work you do.

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" I really needed to address my concerns, if I had not I would have sincerely regretted it for many years.This was never intended to cause distress to those concerned, as I am aware that Vets in particular have a very difficult profession.  The matter is now closed as far as I am concerned. Thank you for your close attention to this matter".